APATHY is mostly to blame for customers of the big four banks missing out on $6.1 billion in annual savings that can be achieved by switching their home loans and other borrowings to the cheapest providers.
The Australian reported financial comparison firm Infochoice yesterday released its first quarterly cost-of-banking research report, which showed big-four customers could save $5.3 billion on their home loans, $275 million on credit cards and $482 million on other financial lending, including car loans.
By taking their business elsewhere, they could save $4300, or 20 per cent, cutting their annual banking costs from $21,500 to $17,200.
“The real anomaly is that,...